Refund policy
Return & Refund Policy
We stand behind the quality of every item we sell. Because our products are print-on-demand and made to order, we do not accept returns or exchanges for buyer's remorse, wrong size ordered, or change of mind.
We do accept returns/replacements for:
- Items that arrive damaged or defective
- Items with a print error or quality issue
- Wrong item received
If your order has any of these issues, contact us within 30 days of delivery at OneNationMerch@outlook.com with a photo of the problem. We'll make it right — either a free replacement or a full refund, covered by our fulfillment partner.
Non-returnable items:
- Personalized or custom-text items (unless defective)
- Items returned without prior approval
- Sale items and gift cards
Refunds: Once your claim is approved, refunds are processed within 10 business days to your original payment method.
For any questions, contact us at OneNationMerch@outlook.com.
Note: EU customers retain their 14-day statutory right to cancel under applicable consumer protection laws.